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FAQ

Which kit should I choose? Plus

Choose Easy Starter Kit PRO for essential prep and straightforward control, Precision Control Detail Kit PRO for more detailed work around smaller and precision areas, and Fast Flow Kit PRO for faster shaping, prep and product removal.

What makes these kits “High-Density Precision”? Plus

The selected drill bits use dense, consistent abrasive surfaces designed to provide more even contact and controlled filing, helping improve precision during prep, detailing and removal.

Can these kits be used on both natural nails and enhancements? Plus

Yes. Depending on the selected kit and bit, they can be used for natural nail prep, cuticle-area detailing, shaping and removal of enhancement products. Always match the bit and speed to the specific step and nail condition.

Returns & Exchanges Plus

To request a return or exchange, contact our support team with your order number and reason for the request. For quality-related issues, a short video may be required.

Damaged Packages Plus

If your parcel arrives damaged, photograph the outer packaging and inspect the item. Contact us with the photos for assistance.